Select a conversation to start chatting.
Analytics
Real-time performance metrics and traffic statistics.
7-DAY CONVERSATION TRENDS
POPULAR SITE PATHS
CSAT RATING DISTRIBUTION
Settings
Customize your widget appearance, demo sites, and canned macro shortcuts.
INSTALLATION
Paste this on your landing page, right before the closing </body> tag, to start receiving messages from it.
* to allow any domain.
PLATFORM CONTROLS
When off, /api/v1/admin/register is closed and nobody can create a new customer account. Existing accounts are unaffected.
Shown in the console header, the welcome screen, and the browser tab title. No hardcoded brand name — set it here.
WIDGET BRANDING CONFIG
NOTIFICATION SOUND PREFERENCES
DISPLAY PREFERENCES
Shows your name, avatar and status at the bottom of the chat list.
The floating button on the chat list (mobile) that opens canned macros.
AGENT PROFILE CONFIG
TEAM
Add teammates so more than one person can log in and answer chats.
BLOCKED VISITORS & SPAM FILTER
View visitors blocked from initiating live support sessions.
| Visitor Name | Email Address | Blocked At | Action |
|---|---|---|---|
MANAGE CANNED MACROS
Customer Feedback & CSAT
Real-time ratings and comments from resolved customer sessions.